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Frequently Asked Questions (FAQ) for Users

The Dessert Advisor user support page is here to answer any questions you might have as a lover of desserts wanting to join our community!

Yes, we maintain a newsletter to keep you up-to-date with the latest happening on our site. In order to subscribe to our newsletter, please head to our newsletter sign up page.

Every person that visited one of the dessert places and bought at least one of the products listed on the DessertAdvisor community is welcome to leave a review. You can leave a review for a place or for a dessert item. DessertAdvisor will give higher priority to reviewers that upload  a photo with the review of the place or the dessert item they bought. Every review will be moderated and when approved, it will show up under the reviewed listing.

Yes, once you are on the page of your favourite dessert, search for the heart-shaped icon. Click on the heart icon and the dessert item will be added to your bookmarked dessert items. Your list of favourite items is available on the “My List” option on the top navigation bar.

Yes, of course! Please sign in and click on “My List” on the top navigation bar. Then choose “Add a Listing” and you can add a suggestion for a “Dessert Place.” Our team will review your suggestion and add it if they can confirm the place.

Yes! Please sign in and click on “My List” on the top navigation bar. Then choose “Add a Listing” and you can add a suggestion to “Add a Dessert Item.” Our team will review your suggestion and add it if they can confirm the dessert item.

We make an effort to verify the accuracy of the information, but sometimes it may become outdated. In order to let us know, please click on the “Report” button to tell us what information is inaccurate.

Please go to our “Contact Us” page and report the issue in detail. Make sure to mention:

  • What page you were on 
  • What you were trying to do 
  • What result did you receive instead (we recommend sending us a screenshot)  
  • What device and browser were you using at that time

We usually respond within 1-2 business days.

It is critical for us to offer quality content to the Dessert Advisor community. Our editorial team accepts content from reputable food critics, bloggers, professional pastry chefs, and food manufacturers, as long as it is not self-promoting content and it is in line with the editorial guidelines of the site.

We hope we have cleared up any confusion or questions you may have had! However, we understand if you have more particular or unique concerns.

If you were unable to find the answer to your question on the Dessert Advisor user support page, feel free to contact us. We are more than happy to assist you and we look forward to seeing you become part of our community.